Cookie Policy
L&Q PRS Co Ltd.
29 West Ham Lane, London, E15 4PH
Registered in England & Wales 09293606
Cookie Policy
- WHAT ARE COOKIES?
“Cookies” are small pieces of information that a website places on your computer’s hard drive while you’re viewing the Metra Living website (‘our website’), which can be used at a later time by the website to identify particular devices and thereby remember your website preferences and log in details.
Most Cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location. Cookies also help us run our website better and faster and they let you navigate between pages more efficiently.
We may use ‘Session’ Cookies (which expire once you close your web browser) and ‘Persistent’ Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. In plain English, this means we use Cookies so that we can provide our services, understand how they are used, and for advertising/analytics purposes.
Also, Cookies that we set are called “first party Cookies”, while Cookies set by other parties are called “third party Cookies”. Third party Cookies enable features or functionality from such third parties to be provided on our website. The parties that set these third-party Cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites (see below).
- HOW WE USE COOKIES
We use Cookies and other tracking technologies to optimise our website and help us deliver relevant and interesting content in our communications. We do this by placing a “Cookie” or text similar file on your computer that collects standard log information for example your IP address and details on user behaviour such as any search criteria you entered, the web pages you visited and other technical information.
This means when you visit our website, we collect the type of internet browser and computer operating system you are using and the domain name of the website from which you linked to our website. Also, when you view our web pages, we may collect technical information that helps us to identify the pages you found useful thus enabling us to provide you with a better website.
Most internet browsers automatically accept Cookies, but if you prefer, you can modify your settings to erase Cookies from your computer’s hard drive, block all Cookies or receive a warning before a Cookie is stored. However, if you do this you may not be able to use the full functionality of the websites you visit.
- types of Cookies we use
We use the following types of Cookie on our website and Resident Portal.
| Cookie Name | Default Category | Lifespan | Default Description |
| PropLeadSource_ | Strictly necessary | 30 days | Internal Application use |
| PropLeadSourceSubPointer_ | Strictly necessary | 30 days | Internal Application use |
| yTrackUser | Strictly necessary | 10 years | Used for tracking in Click Track |
| PropLeadSecondarySource_ | Strictly necessary | 30 days | Used to track source of lead during leasing workflow or contact us. |
| yTrackVisit | Strictly necessary | 10 years | Used for tracking in Click Track |
| rc_cid | Strictly necessary | Same day | rrIdsd cid [Used to store the unique ID of a company from Rent Café database]. |
| _yTrackUser | Strictly necessary | 10 years | Used for tracking in Click Track |
| _yTrackVisit | Strictly necessary | Same day | Used for tracking in Click Track |
| PropLeadSource | Strictly necessary | Session | Internal Application use [Used to track source of lead during leasing workflow or contact us]. |
| cmbSchools | Functional | Session | RenlCgfg lng [Used to save Unique ID of school from Rent Café table. Internal use]. |
| currentCountry | Functional | Session | Used to identify the country added |
| Favorites | Functional | Session | Rentcafé Favorites |
| RecentlyViewedProperties | Functional | Session | RentCafé viewed properties. |
| TemplateStyle | Functional | Session | Used for property site floorplan page |
| showAppIcon | Functional | Session | Used in program to show or hide Resident portal app icon |
| SelectedAmenity | Functional | Session | Rentcafé Amenity selected by user. |
| Logout | Functional | Session | Used to track the logout activity of prospect. |
| ILSReturnUrl | Functional | Session | Used in Leasing workflow (OLE) functionality |
| RCDynamicCampaignIdCookie | Functional | Session | Used for Dynamic Campaign feature |
| txtState | Functional | Session | RentCafé state |
| txtCity | Functional | Session | RentCtf city |
| txtZipCode | Functional | Session | Rentcafé zipcode |
| cmb_Neighborhood | Functional | Session | RencCefghborhood neighborhood |
| txtDistance | Functional | Session | RentCsfance distance |
| txtMaxRent | Functional | Session | Rentcaft maxrent |
| txtMinRent | Functional | Session | Rentcaft minrent |
| cmbSort | Functional | Session | RencCrf sort |
| latlng | Functional | Session | RenlCgfg lng [Store latitude and longititude of property] |
| CookieInfoScript | Functional | Session | RenCcafoScript Cookieinfoscript [Used for Rent Café Cookie Banner feature] |
| RCStandardCampaignUrl | Functional | Session | nRcafdCampaignUrl rcstandardcampaignurl [Used for Dynamic Campaign feature] |
| nudge_ | Functional | Session | nnC_f_ ge_ [Used in Nudge Marketing feature] |
| selectedTheme | Functional | Session | RensCtfdTheme theme [Used to store the unique ID of a theme for that property site] |
| Webview | Functional | Session | RenWCef webview [Used to save a property flag called Enable Web view]. |
| Logout | Functional | Session | RenLCtft logout [Used to track the logout activity of prospect]. |
| dropdownLang | Functional | Session | Used for Translation |
| parsingCookie | Functional | Session | Used for Translation |
| dropDownLangIdSource | Functional | Session | Used for Translation |
| isPreview_ | Functional | Session | ReniCvfew_ preview_ [Used for Preview feature of Rent Café site manager]. |
| ispqp | Functional | Session | ReniCpfp qp [Used for Recaptcha feature]. |
| AdditionalFeeAmount | Functional | Session | RenAcaflFeeAmount additionalfeeamount |
| TotalPaymentAmount | Functional | Session | RenTcafentAmount totalpaymentamount |
| RedirectToPaymentStep3 | Functional | Session | RenRCeftToPaymentStep3 step3 |
| ThirdPartyPaymentMethod | Functional | Session | RenTCPfrtyPaymentMethod method |
| IsThirdPartyPaymentSuccessful | Functional | Session | RenICrfPartyPaymentSuccessful successful |
| ThirdPartyPaymentNotes | Functional | Session | RenTCPfrtyPaymentNotes notes |
| LogId | Functional | Session | RenLCgfd id |
| NTID | Functional | Session | RenNCTfD ntid [Used for Nudge tracking feature]. |
| Prop | Functional | Session | RentCafe Prop ID |
| optimizelyBuckets | Functional | Persistent | This Cookie enables us to recognise you when you return to our website. |
| optimizelyEndUserId | Functional | Persistent | This Cookie enables us to recognise you when you return to our website. |
| optimizelyPendingLogEvents | Functional | Persistent | This Cookie enables us to recognise you when you return to our website. |
| optimizelySegments | Functional | Persistent | This Cookie enables us to recognise you when you return to our website. |
| translationCookie | Targeting | Session | Used for Translation |
| languageCookie | Targeting | Session | Used for Translation |
We do not sell any personal information that we gather when you use of our website.
- ProFILING
We may us the information we collect, including information about your previous visits to our website, to profile you and to find out more about you but in the least intrusive way possible. For instance, we may use the information we collect to display interesting content to you when you visit our website based on the pages you visited on a previous visit.
- SWITCHING OFF COOKIES AND SIMILAR TECHNOLOGIES
If you decide at any time that you no longer wish to accept Cookies from Metra Living’s site, then you can instruct your browser by changing its settings. Most browsers let you remove or reject Cookies. Many browsers accept Cookies by default until you change your settings. For more information about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, visit www.allaboutCookies.org
Please note that if you set your browser to disable Cookies, our website may not work properly and you may experience some inconvenience in your use of our website. For example, we may not be able to recognise your computer or mobile device and you may need to log in every time you visit our website.
Find out how to manage Cookies on popular browsers:
- Opt-out options regarding targeted advertising
You can opt-out from receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms linked above.
European users can opt out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly-titled link).
- Third Party Cookies
You may notice that on some of our web pages, Cookies have been set that are not related to Metra Living. For example, when you visit a page with content embedded from third-parties such as YouTube or Facebook, these service providers may set their own Cookies on your device. These Cookies are likely to be analytical/performance Cookies or targeting Cookies.
Metra Living does not control the use of these third-party Cookies and cannot access them due to the way that Cookies work, insofar as Cookies can only be accessed by the party that originally set them. Please check third-party websites for more information about their use of Cookies and similar technologies.
- LINKS ON OUR WEBSITE
Our website connects you to the websites of our partner networks and affiliates. Please note that if you follow any of these links, you have left our website and you should read the privacy policies of our partner networks and affiliates before submitting any personal data to these websites. We do not accept any responsibility or liability for to understand what they do with your information.
- Changes to our Cookie Policy
We continuously review the content of our Cookie Policy to ensure it accurately reflects what we do with your information, or we may change the content to reflect changes in the law.
We recommend that you check this page at regular intervals to keep updated on our use of Cookies.
This Cookie Policy was last updated on September 2024.